Orders and Returns
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa, Discover, and PayPal for online orders. You may also call (844) BUY-GREN to make an order over the phone. If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check.
Any item you wish to return must be received back to our warehouse within 30 days of receipt of the product. The item must be returned at the customers expense, and must be unopened and undamaged for a credit (less shipping & handling) to be issued. Please email ([email protected]) us prior to returning any merchandise (please include your order number and the item description in your email). For your protection, we advise using a shipping carrier with tracking, signature verification or any type of proof of delivery. After 30 days past the date of receipt of your order, no returns are accepted. Full credit for the returned item will be issued for unopened and undamaged merchandise within 10 business days of our receipt of the returned package. Credit will not be issued for any opened or damaged merchandise. Any and all shipping costs cannot be refunded. We recommend that you pack the item carefully and insure the package, as any items lost or damaged in shipping cannot be refunded. If you elect to use USPS for your return, the package must have Delivery Confirmation, or we cannot guarantee that your item will be credited.